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FAQ

  • How do your cable trays perform in harsh weather conditions?
    The ZAM coating offers a self-healing mechanism that protects against corrosion even when exposed to salt spray or scratches​. This ensures longevity and durability in harsh environments.
  • Do your trays come with lids?
    Yes, our cable trays include peaked lids designed to promote water runoff and prevent pooling, ensuring longevity and performance in all weather conditions.
  • Who can I contact for technical support?
    Our support team is ready to assist. Visit the "Customer Support" section of our website for contact details and quick assistance.
  • Can Solar MG trays be used in environments with high corrosion risk?
    Absolutely. The ZAM coating (a blend of zinc, aluminum, and magnesium) offers exceptional corrosion resistance, outperforming traditional galvanization methods in rigorous salt spray tests​.
  • What makes Solar MG's cable tray unique?
    Solar MG's cable tray is designed specifically for commercial solar installations. It features innovative knockouts, continuous slot configurations for flexible mounting, ZAM coating for superior corrosion resistance, and IP2X-rated holes for safety compliance. These innovations save time and reduce roof debris during installation.
  • How can I place an order?
    You can order directly through our website. Our e-commerce platform displays all pricing openly, without requiring a customer account or quote request.
  • Are installation videos or guides available?
    Yes, installation videos and guides will be available in the resources section of our website.
  • Do you offer shipping?
    Yes, we provide courier delivery and pickup options. Please note that the trays' 3m length may affect shipping logistics.
  • What sizes are available for your cable trays?
    Our cable trays are available in 3m lengths with widths of 100mm and 150mm. The height is standardized at 50mm.
  • What type of mounting feet are compatible with your trays?
    We offer specialized mounting feet: Universal Feet Trimdek, and Spandek roofs​ Corrugated Feet for corrugated roofs. Kliplok Feet for Kliplok roofs. The tray has overlapping slots in its base designed to simplify installation and provide a secure fixing spots in an unprecedented level.​
  • Can I install dividers for separating different types of wiring?
    es, our cable trays support dividers for easy segregation of AC, DC, or communication wiring, ensuring neat and compliant installations.
  • Are your cable trays compliant with industry standards?
    Yes, Solar MG cable trays are IP2X-rated, ensuring that all openings are no larger than 12.5mm, meeting strict safety standards for solar installations when installed with lid and end caps. Cable tray lid "DC Warning" labeling / Signs complies to AS/NZS5033.
  • Do your products come with compliance certificates?
    Yes, compliance certificates, along with technical specifications and data sheets, are available for download on our website.
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